Privacy Policy

Last updated: October 30, 2025

This Privacy Policy describes how Dhrubok Infotech Services Ltd. ("we", "us", "our") collects, uses, and protects information when you use the RapidCart Demo App ("App").

1. What This Policy Covers

This policy applies only to the demo mobile application provided for evaluation of the RapidCart e-commerce solution. The actual production app deployed for a client or merchant may have its own Privacy Policy, terms, and data retention rules.

2. Information We May Collect

Depending on how you use the App, we may collect the following categories of information:

Basic Account or Profile Data

Name, phone number, and/or email address entered during signup or checkout.

Demo Order Information

Products added to cart, order totals, delivery address, shipping selection. (Orders will not be fulfilled.)

Device and Usage Data

App version, device model, operating system, IP (if logged by backend), session identifiers, crash logs, and analytics events to improve the demo experience.

Support/Contact Data

If you contact us via email or in-app forms, we may receive your name, email, and message.

We do not intentionally collect sensitive personal data (such as NID, passport, payment card numbers, etc.) in this demo. Please avoid entering such data.

3. Purpose of Collecting Data

We use the collected data to:

  • Show how a real e-commerce flow works in RapidCart
  • Improve app stability, performance, and user experience
  • Troubleshoot errors, bugs, or demo environment issues
  • Communicate with you if you request a live/production RapidCart deployment
  • Demonstrate analytics, cart flows, and order history features
4. Demo Orders & Payments

Even if the App shows options such as Cash on Delivery or a payment gateway, those are demo only. We do not process real payments in this App. In some cases the demo backend may log the attempt for testing and UI flow demonstration.

5. Cookies and Tracking

This App itself may not use cookies like a website, but the backend services and analytics tools we use may collect certain technical data (for example, request timestamps, IP address, user agent) for security and performance monitoring.

6. Data Sharing

We do not sell demo user data.

We may share limited data with:

Our Internal Product/Engineering Team

To improve the RapidCart solution.

Service Providers

Hosting, logging, analytics providers who help us run the demo environment.

Potential or Actual Customers of RapidCart

To demonstrate that the user journey is working (for example, showing a test order list).

7. Data Retention

Because this is a demo environment, data may be deleted, reset, or refreshed at any time without notice. Do not rely on the data you enter here to be stored permanently.

We may keep server logs and minimal contact information for a longer period to improve the product or to respond to your inquiries.

8. Security

We take reasonable technical and organizational measures to protect demo data from unauthorized access, alteration, or disclosure. However, because this is a demo/staging setup and may be shared with multiple evaluators, we strongly discourage entering real, production-level confidential data.

9. Third-Party Links & Services

The App may display links to https://getrapidcart.com or other resources. Your use of those websites is governed by their own policies.

If the demo shows third-party payment or delivery options, those are illustrative only and may not be active.

10. Your Choices

You may:

  • Uninstall the App to stop using it
  • Refrain from entering real personal or business data
  • Contact us to ask about how your demo data is handled
11. Children's Privacy

This demo app is intended for business evaluation and not for use by children. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the demo functionality or legal requirements. The updated version will be posted in the App or at the same location.

13. Contact Us

If you have questions about this Privacy Policy or want to proceed with a production RapidCart setup, please contact us:

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